It looks very similar to those at The Venetian/Palazzo, As another reviewer mentioned, I once had an issue with no hot water in the shower in the morning, but I did not mention that to management. There's plenty of storage for your belongings as well as a safe to store your winnings. Rooms: The standard room is quite spacious at 535 sq ft. You need a room key to operate the elevators. If you park in the garage you will have to walk through the casino. Unlike most Vegas casino hotels, you do not need to walk through the casino to get to your room if you arrive via valet. I joined their players club, Thunder Rewards, and have been able to get a comped room since my first visit. I have stayed at Thunder Valley numerous times over the last two years or so. The customer service has improved drastically but the housekeeping and hot water issues prevent me from giving it five stars. I paid over $200 to stay a night in this hotel and couldn't even get a hot shower?!? Overall this is a beautiful hotel where even the most basic rooms are luxurious. I was left to rinse my hair in freezing cold water. Less than 5 minutes into my shower the hot water ran out. The final straw for me was when I took a shower. Each time I told them I had a late check out and would be out by noon. Between 11:00-11:30 I had housekeeping knock on my door 3 separate times. I called for and was granted a late checkout time of noon. My complaints and lack of 5 stars begin the morning of checkout. My favorite part of staying at this hotel is the oversized bathtub and rainfall shower. The room was beautiful as always with a very comfortable bed and gorgeous bathroom. I was pleasantly surprised by the concierge desk stepping in to help with check in when a line began to form. The customer service has most definitely improved from my last stay one year ago.

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